At AzeeClothing.store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. This Refund and Returns Policy outlines our process for returns, exchanges, and refunds.
1. Eligibility for Returns
We accept returns under the following conditions:
✅ The item must be unused, unworn, and in its original condition.
✅ The product must have all original tags and packaging intact.
✅ The return request must be made within [7] days of receiving the product.
✅ Sale or clearance items are non-returnable unless defective or damaged.
2. How to Initiate a Return
To initiate a return, follow these steps:
📧 Email us at: [your email] with your order number, item details, and reason for return.
📦 Pack the item securely and include the original invoice.
🚚 Ship the product to the return address provided in our response email.
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Policy
💰 Refunds are processed to the original payment method within [7] business days after we receive the returned item.
❌ Shipping charges are non-refundable, except in cases of incorrect or defective products.
⚠️ If the returned item shows signs of wear or damage, we reserve the right to deny the refund.
4. Exchange Policy
We offer exchanges if:
✔ The item received is defective or damaged.
✔ The wrong product was sent.
To request an exchange, follow the same return process and mention the desired replacement.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery. We will arrange a free replacement or full refund, depending on availability.
📷 Please provide clear images of the damaged or incorrect item for verification.
6. Non-Returnable Items
The following items cannot be returned or refunded:
🚫 Sale or clearance items
🚫 Gift cards
🚫 Customized or personalized products
🚫 Undergarments or intimate wear for hygiene reasons
7. Late or Missing Refunds
If you haven’t received a refund after [7] business days, please:
✔ Check your bank account.
✔ Contact your credit card provider (processing time varies).
✔ If unresolved, email us at [your email] for assistance.
8. Policy Updates
We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated Effective Date.
9. Contact Us
For any refund or return inquiries, reach out to us:
📧 Email: [info@azeeclothing.store]
🌐 Website: [https://azeeclothing.store/]
We appreciate your trust in AzeeClothing.store and are committed to providing a hassle-free shopping experience! 🛍️😊